Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Search

Categories

Bandwidth (2) Upgrading & High Bandwith Usage	Billing (2) How To Pay & Late Payment	Emails (5) Account Creation & Troubleshooting
Server Info (2) Configuration & Our Hardware	Support (2) Additional Support & Submiting a Ticket	Technical Questions (2) File Upload & cpanel Access

Most Popular Articles

How to access cPanel
To access your web control panel directly: 1. Enter the address of your cPanel in your web browser. The address can be in any of the following...
Views: 378

How do I upgrade?
Simply contact us and we will upgrade your account without any downtime. You can upgrade at anytime to any plan you want. If a move to a larger...
Views: 336

What happens if I don't pay on time?
Our billing system sends multiple reminders to you before suspending your account. We send 3 emails to your contact address on file. You will...
Views: 311

What is your server's configuration?
We use Intel Xeon Quad core servers with a minimum of 4GB RAM memory and 100Mbit/s connectivity. All servers have a minimum of 4 drives configured...
Views: 311

How or Where do I upload my website?
To upload your web site you need an FTP client like FileZilla, FireFTP, or you can also use the File manager in cPanel. There are several other...
Views: 309